Shaping new digital service for older residents | Latest News

Shaping new digital service for older residents

Our services for older residents are set to benefit from £75,000 of funding to help create and shape new digital services.  We are one of six housing providers to receive a share of £440,000; other providers are Bield Housing & Care, Haringey Council, Pobl Group, Southend Care and Wiltshire Council.

The funding comes courtesy of the pioneering TAPPI project (Technology for our Ageing Population: Panel for Innovation) which aims to improve the way technology is used in housing and care for older people up and down the country.  

Our Retirement Village at Harling Court in Ledbury will be the focus of the funding, with staff and residents testing different digital devices, apps and systems, then jointly deciding which services to put forward for development.

Marion Duffy, chief operating officer at Platform Housing Group said: 'We are a proud partner in the TAPPI project. We believe that technology can play a key role in supporting older and vulnerable people in living their best lives independently and are looking forward to helping to drive the life improving innovation and digital change nationally.”  

Residents at the Herriots learning to use technology The TAPPI project is led by the Housing Learning and Improvement Network (Housing LIN), the TEC Services Association (TSA) and funded by the Dunhill Medical Trust, the TAPPI project will co-produce new tech tools with people who have lived experience over a 12 - 15-month period.

Professor Roy Sandbach OBE, TAPPI Chair and former Director of the National Innovation Centre for Ageing at Newcastle University said: ‘I'm thrilled that many housing and care organisations applied to become TAPPI testbeds. Those chosen will provide insights from a range of settings and, most importantly, will put users at the heart of this work. We'll use the TAPPI principles and a co-production approach to develop digital services that address real-life problems of older people. I’m very excited to work with our six new testbed sites.’

For further details on TAPPI2, visit

TAPPI logo      Dunhill logo       Housing LIN logo        TSA logo

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