How We Are Doing

Average Call Waiting Time

Repairs Completed Right First Time

Target 85%

Repairs Customer Satisfaction

Target 92%

Gas Servicing Compliance

Target 100

Emergency Repairs Completed within 24hrs

Target 99.5%

New Homes Delivered (Year to date)

Target 162

Number of Empty Homes month end

Target 370

Number of Customer Contacts received

Calls answered

Target 85%