How We Are Doing Take a look at our latest key performance figures for March 2024. Start of Stats block slider, skip slider Stats block slider 3.23 min Average Call Waiting Time 93.31 % Repairs Completed Right First Time Target 85% 84.27 % Repairs Customer Satisfaction Target 92% 99.96 % Gas Servicing Compliance Target 100 96.78 % Emergency Repairs Completed within 24hrs Target 99.5% 149 New Homes Delivered (Year to date) Target 162 374 Number of Empty Homes month end Target 370 40721 Number of Customer Contacts received 86.63 % Calls answered Target 85% 77.5 % Overall Customer Satisfaction Target 75% previous slide next slide End of Stats block slider, skip slider Looking Back 2024 Jan 2024 Feb 2024 March 2024 May 2024 Looking Back 2023 March 2023 April 2023 May 2023 June 2023 Aug 2023 Sept 2023 Oct 2023 Nov 2023 Dec 2023 Reports and publications Debt information Our reporting calendar Our Ratings Public Debt Capital Markets Documentation Investor Enquiries Latest News View all articles Start of slider, skip slider Platform remembers Srebrenica Thu, 07/25/2024 - 15:11 3 mins Derbyshire digital hub boosted by funds Tue, 07/23/2024 - 15:38 2 mins Response to the King’s Speech from Elizabeth Froude, Group Chief Executive Platform Housing Group Wed, 07/17/2024 - 23:06 1 min End of slider, skip slider
Response to the King’s Speech from Elizabeth Froude, Group Chief Executive Platform Housing Group Wed, 07/17/2024 - 23:06 1 min
