Hello and welcome to Platform Housing

Platform Pledges At Platform, we're always striving to improve your experience with us. That's why we've launched Platform Pledges – a clear and simple set of service standards that show exactly what you can expect from us, every day.

New allpayment rent payment service As part of allpays' service improvement, the allpay app and allpay Internet Payments portal will be closing from the 11 May 2026 and you will need to move to the new allpayments service to continue managing your payments.

You Said - We Did Improving our services is a priority, and your feedback helps shape what we do. See how your input has influenced real changes and decisions.

Become a Green Champion! Our Green Champions are customers who volunteer to help develop and support sustainability initiatives at Platform – if you’d like to get involved with green policies and projects, this is for you!

Retirement Housing and Lifestyle If you are aged 55 or over, Platform offers retirement housing and a lifestyle designed to support independent living within a safe and secure environment.

Do you love your local area and want to make a real difference?  If you’d like to support your local community and make a real difference to where you live, volunteering to be a Community Rep could be just for you.

About us We’ve been around since 1967 and we are now home to over 120,000 people across the Midlands from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds in the South.

Investors We are one of the largest housing associations in the Midlands area of England, owning over 50,000 homes. We are committed to active and sustained engagement with the credit community in supporting the business achieve its core social purpose.