High Call Volumes

We are currently experiencing high call volumes and long hold times are expected. For more information about when it’s best to call please click here.

You can also request a same day call back from the contact centre via the menu options when calling us, if you would prefer not to wait in a queue.

To report a non-emergency repair or issue online, please use our customer portal Your Platform.

We apologise for any inconvenience caused. Thank you for your patience and understanding.

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