In order to provide essential training to our teams and ensure we continue to deliver excellent customer service our contact centre will only be open for emergency calls on the following days:

• Friday 23^rd April, between 12pm and 5pm

• Tuesday 27^th April, between 1pm and 5pm

• Thursday 29^th April, between 9am and 12:30pm

Platform customers can report non-emergency repairs and more via Your Platform, our customer portal – it’s the fastest, easiest way to contact us.

For emergencies please call 0333 200 7304.