Latest Service Update

During these difficult times we are doing all we can to continue to provide the services you need, when you need them. 

Your safety and the safety of our team is our priority and now all of us are spending more time at home, servicing your boilers and checking your gas and electrical supplies are more important than ever, so if you are able please let our team in to carry out these essential works.

If you would prefer us to not attend your home as planned or have any concerns, please talk to us. This short video explains more about what will happen if we need to visit and the safety measures we have in place.

All our offices remain closed, and will remain closed for the foreseeable future. The quickest and easiest way to access our services is via this website, or email info@platformhg.com. You can also use the new Your Platform customer portal. Find out more here. 

We will continue to let homes throughout the lockdown, for more information please view the FAQ on our ‘Rent’ page.

For more information about restrictions, please visit https://www.gov.uk/coronavirus.

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