High Call Volumes

Our call centre is often busy and long hold times are expected. For more information about when it’s best to call please click here.

You can also request a same day call back from the contact centre via the menu options when calling us, if you would prefer not to wait in a queue.

To report a non-emergency repair or issue online, please use our customer portal Your Platform.

We apologise for any inconvenience caused. Thank you for your patience and understanding.

Property of the week

Hot Topics

Property of the Week


North Holme Road

Platform Housing are...

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Chelmsford Court

Come along and visit...

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Top Tips: Rising energy prices and suppliers going bust

Check out our short ...

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Communities Connected 2022

Platform Communities...

Latest News

Latest news

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Platform teams up with ITN

ITN’s bespoke ...


Platform are a top 10 Biggest Builder once again

The group has regain...

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Award success for outstanding Derbyshire scheme

One of our affordabl...

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Progress on Hereford Retirement Village

Since we last visite...

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Platform achieves ISO certifications

Platform Property Ca...

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Homes England congratulate Platform on affordable scheme

Platform Housing Gro...

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Dementia Action Week 2022

Be Proud. Be Patient...

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New Social Housing Quality Resident Panel - are you in?

We want to make all ...

Alternative Communication Formats

If you need information on this website in a different format such as accessible PDF, large print, Easy Read, audio recording, British Sign Language or braille, please click here to let us know. For all other enquiries please click here.