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Our call centre is often busy and long hold times are expected. For more information about when it’s best to call please click here.

You can also request a same day call back from the contact centre via the menu options when calling us, if you would prefer not to wait in a queue.

To report a non-emergency repair or issue online, please use our customer portal Your Platform.

We apologise for any inconvenience caused. Thank you for your patience and understanding.