Contact Us

We’re here to help and on this page you can find all the different ways you can contact us.

Customer Adviser on phone
Emergencies
Report a Repair
Paying Your Rent
Report Anti-social Behaviour
General Enquiries
Complaints, Comments and Compliments

If you are a Platform customer, the easiest way to contact us about a non-urgent repair or housing matter is through our Customer Portal at the top of this page, our online web chat service or by completing an enquiry form. 

Alternatively, you can contact us by phone on 0333 200 7304 (please note our call waiting times vary depending on when you call us).

Non-customers

If you’re not a Platform customer please use the forms below to contact us about communal repairs, anti-social behaviour, or general enquiries:

Report Communal Repairs
Report anti-social behaviour
Make a General Enquiry

Essential information for customers and home owners

Help and Support