General Enquiries

If you have an general enquiry, here are the ways in which you can contact us.

General Enquiries girl on laptop

If you're a Platform customer, the easiest way to contact us about a non-urgent repair or housing matter is through our Customer Portal

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  • Complete the enquiry form below

  • You can call us on 0333 200 7304 
    (please note our call waiting times can vary depending on when you call)

  • You can write to us at our head office:

    Platform Housing Group, 1700 Solihull Parkway, Birmingham Business Park, Solihull B37 7YD

General Housing Enquiry

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