Our Publications
Here you will find our corporate publications.
Customer Annual Report 2025-26
Each year, our Customer Annual Report gives you a clear picture of how we’re doing.
It shares what’s gone well, where we know we can do better and how we’re working to improve. It also shows how your feedback and experiences are helping shape the services we provide.
Our Corporate and Supporting Strategies
We are currently reviewing and refreshing our supporting strategies to ensure they continue to support our Corporate Strategy and ambitions for our customers, communities and colleagues. Updated strategies will be published here as they are approved.
Our Policies and Legal Statements
Our policies, strategies and procedures explain how we work, make decisions and deliver our services. They set out the standards we follow, the responsibilities we uphold and what you can expect from us.
Our coffee mornings have raised more than £4350 for Macmillan Cancer Support
Community Chest grant provides a phone lifeline for people experiencing homelessness
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Community Chest grant provides a phone lifeline for people experiencing homelessness
5 November 2026
Community Chest grant powers surplus food supply for Mablethorpe social supermarket
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Community Chest grant powers surplus food supply for Mablethorpe social supermarket
4 November 2026