Our Strategies

Here you will find our Corporate Strategies and our Modern Slavery Statement highlighting our commitment to ethical business practices

Pile of papers and reports

Our vision for you

We put our customers at the heart of everything we do and to do that, it's important our Corporate Strategy reflects our aims and objectives that build an organisation which will be fit for the future needs of our customers and communities.

In the Corporate Strategy you'll find out more about how we will set standards and deliver a quality service including Sustainability, Environmental and Social Value Creation, reducing cost to our customers through design and build, our aim to reduce our carbon footprint in all services and products, how we are creating a fully developed and implemented long-term Green Philosophy and Plan, and our embedded use of sustainable materials such as emerging green technologies with proven impact.

Take a look at our video that sets out how we will continue to strive to be a truly modern housing association.

Our Corporate Strategy

We have a Corporate Strategy that will allow us to build on our strong legacy and create an organisation which will be fit for the future needs of our customers, colleagues and communities.

Our exciting strategy shapes our business and drives our priorities until 2026 as we work to realise our ambition to become a truly modern housing association.

Read our Corporate Strategy here

Platform cup with pens

Our Group Strategies

Customer and Community Engagement Strategy

The strategy firmly places customers and the communities they live in at the heart of our services. It sets our firm commitment to listening to what’s important to customers and communities; to getting them involved in the decisions we make; and to help us become the best landlord and community partner we can be.

View the Customer and Community Engagement Strategy here