Help and Support
We are here to support you to help maintain a successful tenancy, from guidance on financial management and career coaching, to tenancy responsibilities and accessing additional resources, helping you enjoy life within your home and community.
It has given us a great helping hand with food and energy. We can breathe a little sigh of relief with this help. I just think it’s amazing what the Wellbeing Fund does to help.
Help for Households
We understand that rising household costs can be worrying for many. This section brings together information on financial support, guidance on managing money and reducing bills, and advice on staying warm and well at home. It also highlights where to find further help, including specialist organisations and ways to contact our team for additional support.
Safety and Support Services
At Platform Housing Group, we prioritise the safety and well-being of our residents by offering confidential support for domestic abuse and safeguarding concerns. Our dedicated teams collaborate with specialist agencies to provide tailored assistance, fostering a secure and supportive community for all.
In Worcestershire, we also operate a Falls Response Service, assisting non-injured individuals who have fallen at home. Our team responds to emergency alarm calls, helping residents regain their footing safely and providing referrals for further support if needed.
Digital4Everyone
Our Digital4Everyone sessions are a free one stop shop to get you and people in your local community online.
We work with our community partners and volunteer Digital Champions to support regular events in our neighbourhoods to introduce you to what's possible when you get online.
