Diversity at Every Level: A Place to Belong, Grow, and Thrive
At Platform Housing Group, EDI is not just something we talk about, it’s embedded in our everyday work, shaping the way we support our colleagues, customers, and communities for a fairer future.
Building a More Inclusive Future
Our commitment to EDI is ongoing. We regularly review our efforts, listen to feedback, and adapt our approach to ensure we are continuously improving and setting higher standards. Through partnerships, customer-led advisory panels, published reports on progress, and goals to achieve accreditations we remain transparent about our impact and accountable for meaningful change.
At Platform Housing Group, EDI is not just something we talk about, it’s embedded in our everyday work, shaping the way we support our colleagues, customers, and communities for a fairer future.
At Platform Housing Group, EDI is everyone’s responsibility, and together, we are shaping a housing organisation that values every individual, celebrates diversity, and removes barriers to success.
EDI in Our Workplace – Supporting Our People
For our colleagues, EDI is embedded in our culture, ensuring that every individual, regardless of their background, identity, or circumstances, has an equal opportunity to grow and succeed.
We actively work to:
- Create an inclusive workplace where everyone feels respected, valued, and heard.
- Provide fair and accessible recruitment and career development opportunities, ensuring diverse talent can thrive.
- Offer employee networks, and tailored support to empower underrepresented colleagues.
- Continuously review our policies, training, and leadership approach to embed inclusive practices across the organisation.
When our people feel valued and supported, they bring their best selves to work—driving innovation, collaboration, and better services for our customers.
EDI in Our Services – Supporting Our Customers
Our customers come from diverse backgrounds, cultures, and life experiences, and we are committed to providing fair, accessible, and responsive housing services that reflect and respect their needs.
We aim to achieve this by:
- Designing homes and services that are accessible to all, including those with disabilities or additional needs.
- Ensuring culturally inclusive and language-accessible services, so all customers can engage with us effectively.
- Providing tailored support for individuals facing housing challenges, ensuring that no one is left behind.
- Listening to and acting on customer feedback to improve the way we deliver services and address inequalities.
By embedding EDI into how we support our customers, we create stronger, more connected, and more inclusive communities.
EDI in Our Communities – Driving Positive Change
Beyond our organisation, we actively invest in the communities we serve. We believe that real change happens when we empower people to create inclusive spaces where everyone can participate and thrive.
We do this by:
- Funding local initiatives through grants aimed at promoting accessibility, inclusion, and equality.
- Partnering with community groups and advocacy organisations to drive social change.
- Providing opportunities for customer and community engagement, ensuring their voices help shape our services and policies.
By working collaboratively with our customers and communities, we foster a more inclusive society where everyone has a place to call home and the opportunity to succeed.
EDI Annual Report
At Platform Housing Group, we’re committed to creating inclusive communities where everyone feels valued. Our EDI Annual Report highlights the steps we’ve taken to remove barriers, support diverse needs, and build a fairer future.
