A Platform for Purpose
Our values form the foundation of who we are and what we want to be. They bring us together, define how we support each other, and empower us to make a real impact.
A Platform for Making a Difference
With around 2000 colleagues and over 120,000 customers, we are proud to be one of the largest housing associations in the Midlands. Our impact reaches across the country, with more than 50,000 homes.
From Herefordshire to the Lincolnshire coast, from the Derbyshire Dales to the Cotswolds, our work is shaping communities and improving lives.
Because we’re a not-for-profit, every penny we earn goes back into our communities — creating new homes, caring for the ones we already have, and making our local services even better
Here you will see the difference your work makes every day. Whether it’s helping someone settle into a safe, warm home, supporting someone to get back on their feet, or shaping new developments that transform communities. A career with us means being part of something bigger, creating places people are proud to call home.
It’s a Platform for making a difference.
A Platform That Gives Back
Building homes isn’t all we do at Platform. We create thriving and stable neighbourhoods. And we champion a greener future, making a lasting and positive impact. Being a responsible employer and community partner is simply how we do business.
In the year 2024-2025, our Wellbeing Fund allocated over £1 million to support nearly 3,000 customers with essentials like food, household itemsitems, and energy vouchers. Plus, our Successful Tenancies Team has helped around 7,000 customers and unlocked around £4 million through welfare benefit claims and appeals.
This all adds up to a massive £1.25 billion in social value delivered in 2024-2025 alone, making a real difference in people's lives.
Our customers are at the heart of what we do, and we value their input and feedback. Our Customer Voice Panel and our online Platform Voices portal, ensures their opinions shape our services.
It’s not only our customers that we support, thanks to our Community Chest Fund we’ve been able to help hundreds of community organisations with funding too.
We’re investing in a greener future; promising to hit net zero carbon emissions by 2050. And we’re upgrading all homes to an Energy Performance Certificate (EPC) rating of C or better by 2030.
Our developments include green spaces, wildlife features, and innovative upgrades too, supported by major sustainability funding.
A Platform That Gives Back
A Platform for Belonging
We're shaping a culture where individuality is valued, support is tailored, and everyone has the opportunity to thrive.
Belonging isn’t about treating everyone the same — it’s about equity and fairness. We recognise the barriers people face and work to remove them, so everyone can thrive and contribute their best.
We go beyond our legal duty to eliminate discrimination, advance equal opportunities, and foster good relations. It means listening and learning. Challenging barriers and reshaping practices. And celebrating differences as a strength that helps be better.
We simply don’t accept prejudice and intolerance, and take action when it’s needed. We don't stand for discrimination of any kind, either – this includes colleagues, partners, contractors, suppliers, customers, and people in the communities we support.
Diversity is an essential part of who we are. And we value that. Seeing and understanding differences is how we build a stronger organisation, where our colleagues can flourish. With colleague-led diversity groups, inclusive policies, and a family-friendly approach to flexible working, we are building a culture that is a Platform for Everyone.
You can find out more about our approach to Diversity and Inclusion in our ED&I Strategy.
A Platform for Potential
We know our people define who we are — that’s why we invest in your future. From learning new skills to gaining qualifications, we’ll support your development so you can shape the career you want. Whether you’re starting out, building on your experience, or planning your next step, we’ll make sure you have the knowledge, confidence and support you need to succeed.
Our approach to learning goes beyond training. We’ll help you build on your strengths, explore your interests, and embrace your individuality. We believe being yourself is your greatest strength, and we’ll help you use that to thrive.
A Platform where you’ll discover…
We’re committed to creating a great place to work, with a flexible and supportive environment that helps our colleagues do their best work. While our main offices are in Birmingham Business Park and Worcester, many of our roles offer opportunities to work from home, depending on the business need.