Hello and welcome to Platform Housing

2026 Rent and Charges Review Find out all your need to know about your 2026 rent and charges, including useful FAQs and how you can contact us if you have a query.

You Said - We Did Improving our services is a priority, and your feedback helps shape what we do. See how your input has influenced real changes and decisions.

Our 2024-25 Performance We have published our 2024-25 Tenant Satisfaction Measures performance, and you can find them here.

Become a Green Champion! Our Green Champions are customers who volunteer to help develop and support sustainability initiatives at Platform – if you’d like to get involved with green policies and projects, this is for you!

We're Recruiting! We’re looking for customers to join our Customer Voice Panel. Find out how you can have your say and help shape our services.

Do you love your local area and want to make a real difference?  If you’d like to support your local community and make a real difference to where you live, volunteering to be a Community Rep could be just for you.

About us We’ve been around since 1967 and we are now home to over 120,000 people across the Midlands from Herefordshire in the West to the Lincolnshire coast in the East, and from the Derbyshire Dales in the North to the Cotswolds in the South.

Investors We are one of the largest housing associations in the Midlands area of England, owning over 50,000 homes. We are committed to active and sustained engagement with the credit community in supporting the business achieve its core social purpose.