Help and Support

If you are worried about the change to the Winter Fuel Payment or want advice on managing your money, getting into work, learning new skills or cost of living advice, we are here to help. 

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Pension Credit and Winter Fuel Payments

If you or someone you know over state pension age, you may be entitled to the Winter Fuel Payment.

We have put together some useful guidance which you can read using the link below.

 

Read more

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Cost of Living

The continuing rises in the cost of living are affecting us all, so we understand what a worrying and difficult time it is for all of our customers. 

Within this dedicated cost of living area, you will find lots of useful information about what financial support is available, what help and advice we can offer and also where you can go to find specialist guidance. 

Information and advice is also available to help you save money, keep your home warm and stay safe this winter. 

Cost of Living

If you are struggling to pay your rent and bills, you can get in touch by:

  • by completing our support form at the bottom of this page

  • by calling 0333 200 7304 and asking for our Successful Tenancies Team, who will be able to help you

Information and support for Shared Ownership

Support Form

  • Current Personal Details
  • address
  • Contact Details
  • What do you need help with?
  • Constent
  • Complete

Please complete this form if you’d like support with a benefits check, understanding your benefits, resolving benefit issues, budgeting, a referral for debt advice, help accessing funding, energy advice, or finding your local food bank.

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