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Pledge 3.

We will keep you safe in your home

What to expect on the day of sign up - Happy family

Our March 2026 Performance

We will carry out a 5-year periodic electrical safety inspection in your home. - 99.94%
We will carry out fire safety inspections in your communal areas and ensure we complete any required works or actions following the inspection. - 100.00%
We will carry out yearly service and safety inspections on all gas, oil, open fire and solid fuel appliances in your home. - 100.00%

Have your Say – Tenant Satisfaction Measures

Feedback from our customers is hugely important to us and to the housing sector as a whole. That’s why the Regulator for Social Housing has introduced Tenant Satisfaction Measures.

View our 2024-25 Tenant Satisfaction Measures performance.

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Pledge 2. We will work to ensure that your local neighbourhood is safe, clean and well maintained
Platform Pledges
Pledge 4. We will keep your home well maintained
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Platform Housing Group Limited RSH Registration No: 4789.

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