Home Contents

Here you can find details of contents insurance for your home.

Home Interior

Platform Housing Group feels it is important to protect your belongings and suggest that you look for providers who are regulated by the Financial Conduct Authority (FCA). Platform teamed up with Thistle Tenant Risks who provide specialist Tenants Contents Insurance policies. Thistle Insurance Services are a company that specialises in social housing contents insurance, however there are also other providers that can be found on comparison websites such as -

Compare the Market
Go Compare

Why do I need it

Platform Housing Group does not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.

My Home Contents Insurance

We have teamed up with Thistle Tenant Risks who provide specialist Tenants Contents Insurance policies. My Home Contents Insurance is a specialist insurance scheme provided by Thistle Tenant Risks and all tenants living in social and affordable housing are eligible to apply.

My Home Contents Insurance scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

Here's a video from Thistle Tenant Risks and the National Housing Federation about the importance of home contents insurance.

10 reasons to choose My Home Contents Insurance


Apply over the telephone or complete an application form


No excess (you don’t pay the first part of the claim)


Covers theft, water damage, fire and many more household risks


Covers tenants improvements (up to £2000 or 20% of the sum insured, whichever is the greatest)


Covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000) 


Covers damage to external glazing for which you are responsible


Covers replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen (up to £500)


You don’t need to have special door or window locks (just a lockable front door)


All postcodes are included


Flexible regular Pay-As-You-Go payment options (fortnightly and monthly premiums include a transaction charge)

Who is this policy for?

Thistle Tenant Risks Contents Insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Great Lakes Insurance UK Limited. The cover is subject to the terms, conditions, limitations and exclusions contained in the MY HOME Policy Wording which you should read carefully.

The premiums and payment methods available are shown on the Rate Cards.  Please note fortnightly and monthly premiums include a transaction change. 

If you are unsure whether this insurance policy is right for you please contact Thistle Tenant Risks who will be happy to help with your queries. 

How do I get further information

Here's how you can apply for home contents insurance -

What to do if you have a complaint

It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should follow the procedure. 

A copy of Thistle Insurance Services complaint’s procedure is available on request. For additional information, view our complaints page

The National Housing Federation working in partnership with Thistle Insurance Services Ltd. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number  310419.Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group.

Thistle's Data Protection Privacy Policy is online here

Customer on phone 4