ESG (Sustainability)

A young child wearing denim overalls waters small plants in terracotta pots with a yellow watering can on a wooden table in a garden.

Our approach to ESG

Our approach to Environmental, Social and Governance (ESG) aligns with our priority to provide good quality, sustainable homes for our residents now and in the future. 

Environment Tackling climate change, decarbonising our homes, conserving resources and protecting nature.
Social Supporting, engaging and positively impacting our employees, communities, customers and the environment.
Governance Organisational structure, and how we manage risk in a way that underpins our commitment to Sustainability.

Sustainability in action

We are continuing to put sustainability at the heart of what we do. Find out more about our work, our results and the positive Impacts that we’re making 

Key Sustainability Highlights from 2024/25

Person standing beside a house with a pound symbol, representing £33.5 million in social value generated.
Cloud labelled CO₂ with downward arrows, representing third party verification of the carbon baseline to ISO 1 4 0 6 4.
House with EPC energy rating arrows from A to G, showing that 81% of homes are EPC Band C or better.
Certificate with a pound symbol and award ribbon, representing a £250 million sustainable bond arranged.
House with EPC energy rating arrows from A to G, highlighting that 100% of new homes are EPC Band B or better.
Graphic of rubbish with a bin and steam lines above it, showing that 95% of waste is diverted from landfill.
Gear with a pound symbol inside and circular arrows around it, representing a remote first operating model.
Electric car icon with a lightning bolt above it, representing the fleet of electric vans growing to 44 vehicles.
Hand holding a money bag with a pound symbol, representing a commitment to match fund £8 million in decarbonisation grants.

Our Publications

ESG Report
Group Sustainable Finance Framework
Customer Annual Report