Money and Benefits Advice

Our Successful Tenancies Team can work with you to achieve positive results that will help to sustain your tenancy and assist in other aspects of life. We can carry out a full benefit check to see if your income can be increased and run through a budget with you to look at reducing your outgoings.

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How we can help you

If you’re worried about money, benefits or keeping up with essential bills, help is available. We offer free, confidential support to help you understand your options, improve your financial situation and access the right advice at the right time. 

Our teams can support you directly or connect you with specialist services, depending on your needs.

If you are struggling to pay your rent and bills, you can get in touch by completing our form in the link below or by calling 0333 200 7304 and asking for our Successful Tenancies Team, who will be able to help you. 

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Self Service Benefit and Budgeting Calculator

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Use the calculator here

Free Career Coaching for Platform Customers

Platform and Stay Nimble have teamed up to help you with your job and career. We call this free help the Thrive programme.

Already a Platform Customer? Sign-up today!

Find out more about the Support Stay Nimble can give you here

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Customers working together on a Wellbeing Fund Project

Wellbeing Fund

Our Wellbeing Fund is open to all Platform customers who are experiencing financial hardship and need short-term support. The Fund can help cover essential food and energy costs, especially if you are waiting for your first benefit payment.

See how you can be supported by our wellbeing fund

Successful Tenancies Support Form

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Please complete this form for:-

  • a full benefits check

  • benefits explained

  • help with benefit problems

  • budgeting

  • debt advice referral

  • assistance with funding

  • energy advice

  • finding your local food bank

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 What do you need help with
To process your application, Platform Housing need to collect, use, and retain information. We are also keen to hear about your experience and the benefit the support has provided and may contact you for your feedback.

I understand the information I provide will be managed in accordance with Data protection legislation and the Platform Housing privacy notice which is available on our website www.platformhg.com/privacy-notice.

I understand in some circumstances it may be necessary for Platform Housing to share my contact details which may include, name, address, email address and telephone number with suppliers and/or other organisations to support my application. Platform Housing will notify me if my personal data needs to be shared and with who.

I declare that all of the information I have given is correct and complete to the best of my knowledge. I will inform Platform Housing of any change which may affect this application. I understand that giving false information will result in Platform Housing Group taking steps to prevent approval of any future applications made.