The Heriotts Customer Review

Thank you for taking the time to share your views about the long term future of The Heriotts, as outlined at the recent residents' meeting.

Whether you are a customer, family member, carer or advocate you can complete the form below to share your feedback.

Blue note with the words Your Feedback Matters in black, against more post it notes and a key board

The Heriotts Customer Review Documents

report Customer Letter
report Customer Briefing
report Customer Feedback Form

The Heriotts Customer Feedback Form

  • About You
  • Living at the Heriotts
  • Investment and Future Works
  • Looking Ahead
  • Support and Communication
  • Final Comments
  • Complete

We are reviewing the long-term future of The Heriotts. No decisions have been made. 

Your feedback will help us understand your views before any options for the future are considered.

The closing date of this survey is 5pm on Monday 4 May 2026

 

About You

If you are completing this form on behalf of a resident, please provide your name and relationship:

Title
Contact Us

Getting in touch

We are here to support you, so if you have any queries or concerns please contact us:

You can also request a one-to-one meeting at any time during the review.