Help and Support

We are here to support you to help maintain a successful tenancy, from guidance on financial management and career coaching, to  tenancy responsibilities and accessing additional resources, helping you enjoy life within your home and community.

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If you are struggling to pay your rent and bills, you can get in touch by:

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Cost of Living

We understand that the rising cost of living is concerning for many. This section offers information on available financial support, guidance on managing expenses, and advice on keeping your home warm and safe during winter.

Find out more about the support available to you

Safety and Support Services

At Platform Housing Group, we prioritise the safety and well-being of our residents by offering confidential support for domestic abuse and safeguarding concerns. Our dedicated teams collaborate with specialist agencies to provide tailored assistance, fostering a secure and supportive community for all. 

In Worcestershire, we also operate a Falls Response Service, assisting non-injured individuals who have fallen at home. Our team responds to emergency alarm calls, helping residents regain their footing safely and providing referrals for further support if needed.

 

Digital Community

Digital4Everyone

Our Digital4Everyone sessions are a free one stop shop to get you and people in your local community online.

We work with our community partners and volunteer Digital Champions to support regular events in our neighbourhoods to introduce you to what's possible when you get online.

Find out more