Here to Help
The £1.75 million Platform Wellbeing Fund is here to give fast and flexible support to our customers during these challenging times. The Fund can help cover the cost of food, essential items such as school uniforms, energy and utility costs as well as helping to bridge the gap between a benefit application and first payment.
Essential Support
Our Wellbeing Fund offers ESSENTIAL SUPPORT for
FOOD
If you are struggling to buy food and costs are spiralling due to extra supplies needed for home schooling/working from home, we may be able to help reduce the pressure. Get in touch and see what help we can give you.
HOUSEHOLD ITEMS
Do you need support to purchase household items such as uniforms, clothes, cleaning products, sanitary items and grooming products? We can help cover the costs of these, get in touch and see what help we can give you.
ENERGY AND UTILITY COSTS
We can help wtih high heating costs, high rate debt repayment meters and water costs. Don’t forget to tick the box at the bottom of the form if you want to hear from us about help to increase your household income.
NEW BENEFIT CLAIMS
The Benefits system is never easy to navigate and we know this may be the first time you have had to use it. We can help bridge the gap between your first payment and any unplanned spend. Don’t forget to tick the box at the bottom of the form if you want to hear from us about help to increase your household income.
If you are interested in seeing if the Wellbeing Fund can help you, fill in the form at the bottom of the page. It only takes a couple of minutes to complete.
Support Packages
Our Wellbeing Fund offers SUPPORT PACKAGES for:
EMPLOYMENT AND TRAINING
If you're looking for help with training or accreditation costs or need sponsorship for tuition or a course, we can help. We can also give practical help with travel costs or workwear to get started in a new job. We have also joined forces with Stay Nimble to offer FREE online career coaching. Find out more here.
HOUSEHOLD FURNITURE/WHITE GOODS
We know it's tough when you need to replace white goods/furniture or you have moved home and need help to get furnishings. We can help with these items, all you need to do is apply.
DIGITAL INCLUSION
We can help with the cost of devices and a host of other digital needs. Fill in the form and let's see if we can help get you online. Don’t forget to tick the box at the bottom of the form if you want to hear from us about help to increase your household income.
HEALTH & WELLBEING
Give your physical and mental health and wellbeing a much needed boost with support for classes, activities and groups.
If you are interested in seeing if the Wellbeing Fund can help you, fill in the form at the bottom of the page. It only takes a couple of minutes to complete.
Special Projects
We know that we cannot single-handedly improve livelihoods and empower our communities. If we are to help we need the involvement of local experts and trailblazers.
The last 12 months have reminded us about the power of communities and how they can pull together in times of crisis to support those most in need. We want to support this and help our community partners continue their great work and bounce back even stronger. That's what the Special Projects element of our Wellbeing Fund is all about.
It is here to help fund place-based organisations or charities projects that:
-
Promote Community cohesion & empowerment
-
Improve Community safety
-
Improve the local environment & sustainability
-
Tackle domestic abuse and take safeguarding action
-
Help communities stay connected – reducing isolation and loneliness
-
Tackle digital inclusion
-
Promote health & wellbeing
So if you are a charity or local group that needs support to deliver essential community improving initiatives, please fill in the form at the bottom of the page. It only takes a couple of minutes to complete.
You can also access funds through our customer-led Community Chest Fund. Click here to find out more.
Your questions answered
Click on the icon to find out more
Alternative Communication Formats
If you need information on this website in a different format such as accessible PDF, large print, Easy Read, audio recording, British Sign Language or braille, please click here to let us know. For all other enquiries please click here.