Moving in

Moving in is a big moment, and we’re here to help make it as easy and stress-free as possible.

This section covers everything you need to know - from collecting your keys to settling into your new home - along with a handy checklist to guide you through the first important steps.

You’ll also find helpful information about looking after your home, the support available to you when moving in, and why arranging home contents insurance is so important.

Family Carrying Boxes Moving Into their New Home
Trader's hand on a power tool.

Looking after your home

Looking after your home is a joint responsibility between you and Platform. It’s your responsibility to take care of your home, report repairs to use and allow us access to your home to undertake any work needed. 

 

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I have a happy, relieved feeling every day. I have great neighbours who have been really helpful since I moved in and they have told me if I ever need anything, just to knock on their door.

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Hands holding a heart

Support when moving in

We are here to support you to help maintain a successful tenancy, from guidance on financial management and career coaching, to tenancy responsibilities and accessing additional resources, helping you enjoy life within your home and community.

See what support is available to you

Home Contents Insurance

Your home is filled with things you love, but if they were stolen or damaged, could you afford to replace them? Contents insurance helps protect what’s important. Here you can find details of contents insurance for your home, and enjoy peace of mind.

Find out more

Contents Insurance - Sofa and side cabinet floating in flood water

Useful Documents