Thinking about getting an electric vehicle?

Talk to us first so we can help you charge it safely at home 

Electric vehicles (EVs) are becoming more popular, and we’re happy to support customers who want to make the switch. 
Before you buy an EV or arrange any installation work, it’s important to apply to us first. Not all homes are suitable for a home charger, and we don’t want you to end up with a vehicle you can’t charge safely or legally. 

Completing our short application form helps us check what’s possible at your home and guide you through the process. 

EV stock image cartoon

Why you need to apply before buying an EV 

We have a responsibility to make sure all EV charger installations are safe, compliant and suitable for the type of home you live in. By contacting us first, we can: 

  • Check whether a charger can be safely installed at your property 
  • Make sure all work stays within your own boundary and doesn’t affect communal areas 
  • Help prevent fire, trip or electrical hazards 
  • Ensure any installer meets the right qualifications and standards 
  • Make sure your EV will be practical to charge daytoday 

This protects you, your neighbours, and your home. 

Can your home have an EV charger?

Our policy sets out strict eligibility rules, so it’s important you know whether your home may be suitable before starting the process. If your home doesn’t meet these criteria, we won’t be able to approve an EV charger through this process. 

  • Houses, bungalows and maisonettes with a driveway directly attached to the home 
  • Houses with allocated parking that isn’t separated from the home by communal land or shared pathways 

[link to EV charger policy]

  • Flats or apartments (with or without parking) 
  • Homes that rely on communal parking 
  • Homes where your parking space is separated from your home by shared or communal land 

[Link to EV policy]

View all FAQs
Finger on a tripped fuse in a fuse box.

What we look at

For eligible applications, we’ll assess: 

  • Whether the charger and all cables stay fully within your own boundary 
  • Fire and electrical safety risks 
  • Installer qualifications and insurance 
  • The proposed charger type and where it will be fitted 
  • Any impact on neighbours or communal land 
  • Listed building or conservation restrictions

If anything can’t meet safety or legal requirements, we won’t be able to approve the installation.

Your responsibilities if approved

If we give consent, you will be responsible for: 

  • Using approved, safe equipment 
  • Keeping the charger maintained and in good working order 
  • Providing electrical safety certificates 
  • Leaving the charger at the property at the end of your tenancy or lease (unless unsafe) 
  • Covering any costs needed to make the installation safe

We also strongly recommend you have public liability insurance.

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If your home isn’t eligible

If you don’t have suitable parking, you can apply separately to convert a garden area into offstreet parking, if appropriate for your home. 
This must be approved before any EV charger application is considered. 

Ready to get started? 

Please fill out our short EV Adaptions Form. 
This helps us understand your property and confirm whether an installation is possible. 

EV Charger Application Form

Are you requesting an Electric Vehicle Charging Point?
Please attach at least one photo of your parking space and/or entire driveway
Please attach a photo or sketch that marks up where you would like EV Charger to be be fitted (this should clearly show the location of the proposed charger and the route of any cabling in a wide angle view)
Please attach details of the company you'd like to complete the work (proof of conversation with an approved company and qualified person). We want to see the company is reputable.
Support your application by uploading any quotes or specifications of the charger installation provided by the company you'd like to appoint 
Upload a photo of the area of your home (as is currently) that you'd like to alter.
One file only.
20 MB limit.
Allowed types: gif, jpg, jpeg, png.
Upload a plan/drawing that shows the proposed changes you'd like to make to the area of your home.
One file only.
20 MB limit.
Allowed types: gif, jpg, jpeg, png.

Are you proposing an alteration to any electrics, plumbing or heating?
Upload a quote from the company or professional trades person you'd like to undertake the work.
One file only.
20 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
Upload a full scope of works (should include applicable matters relating to the work you'd like done e.g. measurements/drainage/ventilation/tiling etc.)
One file only.
20 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.
If you have any additional information to support your application, please upload it here
One file only.
20 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.

Need support or a reasonable adjustment? 

We’re committed to fairness and accessibility. If you need information in another format or a reasonable adjustment to complete the process, let us know and we’ll be happy to help.