Property Care

Inspirational leader shortlisted in top communications awards

17 August 2023
2 mins

Above: Duncan Palmer from Platform Housing Group is a finalist in this year’s CommsHero Awards


Duncan Palmer, Head of Responsive Repairs at Platform Property Care - a subsidiary of Platform Housing Group - is a finalist in the You Don’t Have to Work in Comms to be a Comms Hero category in this year’s CommsHero Awards.


The winners will be unveiled at a ceremony on Tuesday 26 September at Bridgewater Hall in Manchester, alongside CommsHero Week, which runs from Monday 25 until Friday 29 September. 


The awards were looking for individuals in the communications and marketing space that had demonstrated innovation and excellence across the communications sector.


Duncan is an avid communicator with both colleagues and stakeholders and has built up a social media presence that engages and promotes the work of Platform as well as the wider social housing sector.


Dennis Evans, Executive Director of Property Management at Platform Housing Group said: “Since his appointment, Duncan has been a constant communicator and leader of his team.  Duncan’s team deliver one of the most important services to our customer base, keeping our colleagues and customers safe on a daily basis.


“The depth of information Duncan provides to his team is absolutely sector leading.  His team is probably the most informed maintenance team across the housing sector.  They understand what went well and what we need to improve.  Duncan’s ability to communicate across all levels of the business – from Board to apprentices – is fantastic; he is always engaging and always inspiring.  We wish him all the best on the night.”


Duncan said: “I am absolutely delighted to be shortlisted for such a prestigious awards scheme.  Being recognised in this way is thoroughly rewarding and I am humbled to be in the finals.  I value my colleagues and Platform Housing Group enormously and am honoured to be involved in ensuring we are both commercially viable and customer focused.  Communication is at the heart of this which I thoroughly embrace.”