DIY

We only consider noise to be anti-social behaviour if it's persistent* during the night-time**

 


1. Talk to your neighbour
Try speaking to your neighbours, they may not be aware their actions are disturbing you.

2. Noise App
If you don’t feel safe approaching your neighbour, or you have tried speaking to your neighbour and the situation has not improved, the noise app is your next step. Find out more about the Noise App here.

3. Contact us
You can report this by using this form. We will investigate the report that has been made.

4. Keep a record
Keep a record of dates, times, the incident and the impact on you/your family. This is so we can monitor the situation, working closely with the police to take the necessary action.

5. Environmental Health
You may also wish to report this to your local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

6. Mediation
If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please ask and we will refer you. 

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.

**Night-time – after 11pm and before 7am

Dogs barking

We only consider noise to be anti-social behaviour if it's persistent* during the night-time**

 


1. Talk to your neighbour
Try speaking to your neighbours, they may not be aware their actions are disturbing you.

2. Noise App
If you don’t feel safe approaching your neighbour, or you have tried speaking to your neighbour and the situation has not improved, the noise app is your next step. Find out more about the Noise App here.

3. Contact us
You can report this by using this form. We will investigate the report that has been made.

4. Keep a record
Keep a record of dates, times, the incident and the impact on you/your family. This is so we can monitor the situation, working closely with the police to take the necessary action.

5. Environmental Health
You may also wish to report this to your local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

6. Mediation
If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please ask and we will refer you. 

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.

**Night-time – after 11pm and before 7am

General Living Sounds

We don't class general living sounds as anti-social behaviour 

 


'General living' includes noise such as vacuuming, walking around, doors opening/closing, general conversations, children playing etc.

  • You may want to have a friendly word with your neighbour as they may not be aware you can hear them.
  • If you still feel you are being disturbed, you may wish to contact the local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

Baby Crying

We do not class babies crying as anti-social behaviour.

 


If you have concerns about the welfare of a child, please contact social services safeguarding team or the NSPCC.

 

Loud Music

We only consider noise to be anti-social behaviour if it's persistent* during the night-time**

 


1. Talk to your neighbour
Try speaking to your neighbours, they may not be aware their actions are disturbing you.

2. Noise App
If you don’t feel safe approaching your neighbour, or you have tried speaking to your neighbour and the situation has not improved, the noise app is your next step. Find out more about the Noise App here.

3. Contact us
You can report this by using this form. We will investigate the report that has been made.

4. Keep a record
Keep a record of dates, times, the incident and the impact on you/your family. This is so we can monitor the situation, working closely with the police to take the necessary action.

5. Environmental Health
You may also wish to report this to your local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

6. Mediation
If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please ask and we will refer you. 

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.

**Night-time – after 11pm and before 7am

Arguing and shouting

We only consider noise to be anti-social behaviour if it's persistent* during the night-time**

 


1. Talk to your neighbour
Try speaking to your neighbours, they may not be aware their actions are disturbing you.

2. Noise App
If you don’t feel safe approaching your neighbour, or you have tried speaking to your neighbour and the situation has not improved, the noise app is your next step. Find out more about the Noise App here.

3. Contact us
You can report this by using this form. We will investigate the report that has been made.

4. Keep a record
Keep a record of dates, times, the incident and the impact on you/your family. This is so we can monitor the situation, working closely with the police to take the necessary action.

5. Environmental Health
You may also wish to report this to your local Environmental Health Officer. Should they take enforcement action, we will use this as evidence against the perpetrator if appropriate.

6. Mediation
If the situation has not improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please ask and we will refer you. 

*'Persistent' means the disturbance lasts for continuous periods of over 30 minutes a day for at least 5 days within one week.

**Night-time – after 11pm and before 7am

If you are concerned about the safety of one of your neighbours then you should contact the Police immediately.

Children Playing

We do not class children playing as anti-social behaviour, unless they’re causing damage. If they are please let us know by using this form.