Customer News: 10-year repair support for your shared ownership home

As you purchased your home from Platform through the Affordable Homes Programme (2021-2026), your lease includes a 10-year repair period. 

making essential repairs to a roof

What does this mean for me? 

  • You can claim up to £500 per year from Platform towards essential repair costs, as long as they meet certain guidelines.
  • This support lasts for 10 years from the start date of the very first lease on your home and only applies if you own less than 100% of your home.
  • After the 10-year period ends, all repairs will be your responsibility. 

How can I find out more? 

To help you understand more, we have put together a useful guide explaining:  

  • What repairs are covered.
  • How to make a claim.  
  • Answers to frequently asked questions

 

Guide to New Shared Ownership Model

Reading the 10-year repair support for shared ownership homes guide on a tablet
Contact Us

Who do I contact if I have a query? 

If you have any questions or want to know more, please: 

Email: info@platformhg.com 

Call: 0333 200 7304

Contact us here

Initial Repayment Period Fund Claim Form