Wellbeing Fund
Our Wellbeing Fund is open to all Platform customers who are experiencing financial hardship and need short-term support.
The Fund can help cover essential food and energy costs, especially if you are waiting for your first benefit payment. You can also apply for help to purchase an essential household item, along with additional and special project support as explained in the framework below.
Are you eligible?
You may qualify for the Wellbeing Fund if:
- You receive a means‑tested benefit, have a low income, or can show financial hardship.
- You cannot afford an essential, urgent need.
- You can provide income and spending details.
- You’ve explored other support options.
- You are working with (or willing to work with) support services.
- You confirm you’ve read and understood the eligibility criteria.
Our Wellbeing Fund Framework
You can include essential food, energy support, and household essentials in your application. You can also choose one additional type of support from the options listed below.
We can only consider items that are included in the framework shown below.
We will also look at any previous applications you’ve made. Please be aware that the fund is limited, so support is not guaranteed.
Each household can apply for one food voucher per year, starting from the date of their last award (subject to eligibility).
One energy voucher application is allowed per year, starting from the date of their last award (subject to eligibility).
Examples of eligible household items include:
- School uniforms
- Interview clothing
- Household cleaning products
- Toiletries
- Kitchen/utility essentials (non electrical)
Only one essential household items voucher application per household is allowed per year, starting from the date of their last award (subject to eligibility).
Additional Support
The Wellbeing Fund can also offer additional support for practical and digital needs that can help with day-to-day life, wellbeing and getting into work or training.
Applications are assessed on an individual basis. Subject to eligibility, only one award from this part of the fund can be made during the lifetime of the fund.
You can apply for items of furniture, which are currently limited to:
- Bed/Mattress
Only one of the following can be chosen:
- Washing machine
- Cooker
- Fridge freezer
- Microwave or air fryer
- Classes
- Activities
- Groups
- Devices
- Other digital needs
- Training or tuition
- Interview travel costs
- New job costs (travel)
Special Projects
If you are a charity or organisation and are looking for some extra support to deliver an essential project that will help improve your local community, we may be able to help. The Wellbeing Fund has already supported a number of charities and organisation with things like: contributions towards community building upgrades/refurbishments, equipment, and other project delivery costs.
You can tell us about your project and complete a funding application HERE.
