Customers

£400 discount on your energy bill – are you missing out!

3 March 2023
1 min

Through the government’s Help for Households support, most households have automatically received a £400 discount on their energy bills.

However, this discount was not automatic, if you:

  • Pay for energy through a landlord, housing manager or site owner.
  • Live in a park home, houseboat or off the electricity grid.

On the 27 February 2023, the government announced a change that will enable people, who fall into the above categories, to make a claim.

Therefore, if you’re a Platform customer and don’t have a direct relationship with your energy supplier, perhaps because you live in one of our supported or retirement living schemes, and have a communal electricity supply, you could be eligible to apply for the £400 discount.

Information on how you can apply and advice on whether you are eligible can be found on the gov.uk website.

You can also visit our dedicated cost of living and energy advice areas for further information on the support that is available along with top tips.