Digital Champions

Our Digital Champions volunteer to support customers to get online. 

As a Digital Champion you will be invited to volunteer at IT sessions in community venues near your home. Becoming a digital champion is a great way to help others improve their digital skills and overcome digital exclusion. 

Men in blue shirt showing a lady in yellow how to use a tablet

What is involved in being a Digital Champion?

Your Skills

You don’t need to be an IT expert or have a degree in coding to become a digital champion.  You just need:

  • Basic IT skills, including communicating via email
  • Patience and a friendly personality
  • To be flexible and adaptable
  • An understanding of, and commitment towards, equality and diversity

Your Role

As a Digital Champion you will need to complete our short training course and be able to volunteer for around 2 hours per week. You will help our customers learn:

  • Basic internet searches
  • How to set up an email account
  • How to shop online
  • How to do job searches
  • How to use price comparison sites
  • How to staying in touch with friends and family digitally


“I started working at Platform’s Help Centre in Malvern a year ago, helping people with IT basics as a Digital Champion. I’ve never done paid work before, only work experience, so the opportunity to interact with so many people on a regular basis really helped my confidence and the experience inspired me to look harder for paid work. Catering is my passion and I’m delighted to say that I have now secured my first ever paid employment as a relief catering assistant. I started my training this week and I love it!"

Jordan, Digital Champion
Testimonial graphic

Read our Digital Champions Role Profile

How do I apply to become a Digital Champion?

Why not volunteer to get involved!

If you think our Digital Champion role is just for you, why not register your interest now?

Complete our online form

Simply click on the link below to complete our Register your Interest form.

Register your Interest Form