Your Annual Gas Service

We have a legal responsibility to carry out an annual gas service to keep you safe.

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If you need to change your appointment for your annual gas service, it’s important you contact us on 0121 788 7800 to ensure that we can re-book this safety check within the legally required time period.

We contact you via automated telephone calls to confirm the time and date of your service. These phone calls will come from 0121 368 0816 or 0121 368 2145. Please follow the instructions for re-scheduling which will be given during this call.

Platform will never ask you for bank details or personal information via automated phone calls or text messages.

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