Asbestos is a natural and fibrous material that is resistant to heat chemicals.  Its strong fibers have made it a popular material for building since the 1950s.  It is often mixed with other materials which makes it hard to know if it is present in a home, an asbestos survey can confirm whether the material is present.   

Asbestos roof

When asbestos was identified as a health risk, it was banned from use in construction in 1999 and strict regulations were introduced around working on this material and its removal. 

What we are doing to keep you safe: 

  • We have a robust asbestos policy and management plan, and we do asbestos surveys so that we can identify where asbestos is located.
  • Depending on the risk identified we either manage it or remove it. 
  • Where asbestos has been identified, we shall take appropriate action where required and continue to monitor its condition. 
  • Our employees receive training to deal with asbestos and we inform you, our customers, about the risks.   
  • Only appropriately qualified and competent asbestos contractors are employed by us to carry out work involving asbestos.   

What should I do if I suspect there is damaged asbestos in my home? 

If you think there are materials in your home that may contain asbestos and are damaged or in a poor condition, please contact us on 0333 200 7304.  

We will inspect your home and advise you what the next steps will be.   

To learn more about Asbestos please see A guide to Asbestos.


Asbestos Guidance Leaflet