Platform Housing Group has welcomed two new data assurance analysts, Felicity Cort and James Robinson.
Felicity and James are part of a new team at Platform with a remit to raise and continually improve data quality throughout the Group.
Felicity – who began work with the organisation in 2015 when it was Waterloo Housing – will, in her new role, investigate and improve data, making sure it remains compliant and fit for purpose. She said: “I am delighted to take up this new role; by continuing to improve our data and the trust surrounding it, we can pass this trust onto our customers. I will really enjoy working in a role where I can make a difference.”
In James’ role, he will ensure the accuracy, completeness and reliability of data across the Group allowing operational teams to perform their roles efficiently and to a good quality. James began with the Group in 2017 as an apprentice when it was Waterloo Housing. James said: “Platform Housing Group is an employer that offers opportunities for progression and new learning. The better quality our data is, the better our business processes will be. I look forward to playing a part in this.”
Colin Bailey, Head of Information Governance and Assurance at Platform Housing Group said: “We are delighted to welcome Felicity and James to this newly formed team; both roles will be pivotal in understanding data needs, identifying issues and challenges, improving processes to maintain integrity, drive performance and manage risks. We wish them all the luck in their new roles.”