Helping Yourself

Welcome to your new home!

We’ve put together some useful information to help you get started; advice on rent, council tax, setting up energy accounts, reporting repairs and a handy checklist here in our  New Tenancy info sheet [pdf] 513KB

Look at your income and expenditure by using our self-service benefit and budget calculator at the bottom of this page. You will also be able to forward this to the Team to ask for further advice/assistance. Be sure to enter your name and postcode if you are forwarding this calculation to the Successful Tenancies Team.

Information regarding the different benefits available can be found on the government's website and Money Helper has lots of information and advice on a range of issues.

Many people are eligible to claim Universal Credit. Remember, it is important that you check your account regularly and keep your journal up to date with any changes in your circumstances.

Here to Help leaflet

Council Tax

If you are on a low income, you may be eligible for Council Tax Support or Reduction for help paying your bill.

If you are in receipt of UC you will need to make a separate claim to your Local authority: https://www.gov.uk/apply-council-tax-reduction

If you live on your own or with children under 18, be sure to claim a Sole Occupier discount to get 25% off your bill. There are a number of other exemptions/discounts available. In the first instance contact your Local Authority; contact our Team if you need further information.

Utility Bills

The current situation with energy suppliers and the increase in costs is a huge concern, and things are constantly changing. For up to date information and advice, please visit the Energy Saving Trust or National Energy Action (NEA).

Self-Service Benefit and Budgeting Calculator