Welcome to your new home!
We’ve put together some useful information to help you get started; advice on rent, council tax, setting up energy accounts, reporting repairs and a handy checklist here in our New Tenancy info sheet [pdf] 513KB
Look at your income and expenditure by using our self-service benefit and budget calculator at the bottom of this page. You will also be able to forward this to the Team to ask for further advice/assistance. Be sure to enter your name and postcode if you are forwarding this calculation to the Successful Tenancies Team.
Many people are eligible to claim Universal Credit. Remember, it is important that you check your account regularly and keep your journal up to date with any changes in your circumstances.
If you are on a low income, you may be eligible for Council Tax Support or Reduction for help paying your bill.
If you are in receipt of UC you will need to make a separate claim to your Local authority: https://www.gov.uk/apply-council-tax-reduction
If you live on your own or with children under 18, be sure to claim a Sole Occupier discount to get 25% off your bill. There are a number of other exemptions/discounts available. In the first instance contact your Local Authority; contact our Team if you need further information.
The current situation with energy suppliers and the increase in costs is a huge concern, and things are constantly changing. For up to date information and advice, please visit the Energy Saving Trust or National Energy Action (NEA).
- If you need to find out who your supplier is try Find My Supplier or Western Power.
- You may be eligible for the Warm Home Discount depending on your circumstances and supplier, find out more here.
- Your water supplier may also offer discounts.
- If you are worried about managing your bills over the winter months have a look at the Winter Ready section of our website.