Media

This page provides contact details of our Communications Team, where to direct Press and Media enquiries to, our social media pages and what our social media house rules are.

 

Media Enquiries

For all general media enquiries, please contact our Communications Team at media@platformhg.com

 

For specific media enquiries, you can make contact with our dedicated Communications Business Partners below -
 

 

 

Social Media

Here at Platform, we have several social media pages which we would be pleased to see all our customers follow to provide you with up to date news, announcements, achievements, and information on our services and what's happening in your community.

 

Facebook

Platform Housing Group
This is our corporate page where you will see news about the company, our policies, strategies and reports and where we will support national campaigns with our customers in mind.
Platform Housing Communities
This page is all about your community!
Here our Communities Teams will post about what events and informative workshops are happening in your local area, what they are involved in, where you can get involved and links to groups and organisations.
Platform Home Ownership
For anyone looking to get a step onto the property ladder, we offer a shared ownership scheme, and this page details properties available and new development schemes.

 

Twitter

Platform Housing Group
Here you can see what's happening everyday from where we are speaking at national level and sharing our expertise to what our Panels are talking about and the career opportunities we have.
Platform Housing Communities
On this page you'll find our regular community conversation blogs, what our teams are doing in your local community, our virtual cuppa's, and information and advice on a whole host of areas.
Platform Home Ownership
This is where you'll see what shared ownership properties are available and the new developments.

 

Instagram

Platform Housing Communities
Stay up to date with all the latest information and find out what we're doing in your local community.

Platform Home Ownership
All the details of the shared ownership new build homes across the Midlands and Lincolnshire.

 

LinkedIn

Platform Housing Group
Keep up to date with all the latest business from career opportunities, new developments, sector advice, new initiatives, awards, company appointments and more.

 

YouTube

Platform Housing Group
Take a look at information videos, our panel members and more.

Social Media House Rules

Social media house rules

We want you to engage with us on social media, but we reserve the right to remove posts without notice when our house rules aren't observed. We may also block users without explanation if our guidelines are breached. To ensure our social media profiles remain tasteful, open and accessible to everyone, we ask that users do not post offensive comments or 'spam' links or images.

We will not tolerate aggressive or offensive behaviour in our online communities. This includes posts that contain swearing or libellous statements. We reserve the right to remove any postings that break our basic guidelines.

Please do not use our profiles to:

Post offensive content. We will treat a post as offensive and delete it if it contains abuse, swearing, personal attacks or threats, or if it is libellous or discriminatory or seeks to harass in any way.

  • Post content copied from elsewhere, for which you do not own the copyright
  • Publicise personal contact information or infringe upon personal privacy
  • Impersonate another person, or an organisation that you do not represent.

Monitoring and responding

We monitor our main accounts in office hours from Monday to Friday. We read messages and will reply to them where appropriate, but we can't reply to every message we receive.

If you contact us requesting our help, we will try to assist you wherever possible.

However, if your request is serious or urgent or we are unable to help you on social media, we will ask you to contact our customer service team directly. We are also unable to deal with requests on social media which require us to ask you for personal details.

Please do not rely on our social media profiles to raise concerns, as they are not continuously monitored and may not be the most appropriate platform to contact us on.

Likes, follows and shares

We carefully choose who we follow, like and share content from but we cannot follow, like or share everything requested or received.

We sometimes follow, like or share content we think is of interest or benefit to our customers, but this does not mean that we endorse the originating person or organisation.