Due to the ongoing unseasonal wet weather our grounds maintenance team is not able to carry out planned grass cutting. When the weather improves and the ground dries out the team will resume cutting, so please do not report this to us. Find out more here.

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Change or Cancel a Repair

If you need to change or cancel a repair please contact us and let us know.

If you need to change a repair's appointment booked for today or within the next 4 days please call our contact centre 0333 200 7304 and select option 1, then option 2 for the contact centre.

Change or Cancel a Repair

For all appointments outside of the 4 day period please use this form and one of our team will be in touch with further details where applicable.

(this can be found in text messages/emails regarding the job and on the Your Platform portal)

Date and time of original appointment

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Change or Cancel a Repair

Change or Cancel a Repair

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